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Illustrates an airline flight from beginning to end. Breaks down Value and compares it to Waste encountered during the trip. Formally defines Value and its conditions. Presents a diagram showing Value and Waste broken down on a timeline.

How to make better decisions using a PICK Chart. An easy and visual way of sorting out what you should do next.

www.engagingkcoe.com | Dean Quinlivan discusses the job marketplace and why studying Operational Excellence is important for your career.

ASQ Keynote Address Part 2