Lean isnt just for the shop floor anymore. While Lean is most often thought of as a tool for improving manufacturing production, manufacturers who employ Kaizen in their offices routinely improve their productivity two- or threefold. Whether you work in human resources, purchasing, order entry, customer service, R & D or accounting, all administrative functions can be improved using the principles of Continuous Improvement. Once you and your employees realize that waste exists in these operations too, you and your team can begin to identify all of the opportunities for streamlining administrative processes to produce a significantly more efficient office. Let’s face it… there’s waste in ANY process. And who knows better how to remove that waste than the people doing the work everyday? But the challenge – and sometimes it seems an insurmountable one – is that employees in the office invariably believe “We work in an office. We’re not in manufacturing. Lean ideas don’t apply to us.” How then can you convince managers, supervisors, and front-line employees your offices world that they can and should look for the waste that’s right under our noses to find small, inexpensive ways to eliminate it? “Lean for the OfficeCreating the Perfect Day” is a 35-minute video which introduces and demonstrates Lean tools applied to all of these administrative operations and more. Using fun and easy to understand examples, the GBMP team will get your team excited about applying these

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